For additional details, please see our TBT3-UDV product page. We recommend installing the updated Asmedia USB 3.0 drivers here. However, when the TBT3-UDV is used with certain eighth generation Intel processor-based Windows 10 systems an updated USB 3.0 driver may need to be installed to ensure the best performance of USB peripherals attached to the TBT3-UDV. After initial connection if all functions of the dock are working as expected, then no additional action is required.
However, there are certain instances with Windows systems where additional driver installation may be necessary when using our Thunderbolt 3 docking stations (these are NOT required on macOS systems):
When connecting a Thunderbolt 3 device, the host operating system should install all the necessary drivers automatically. In general, Plugable Thunderbolt 3 Docking Stations and Thunderbolt 3 Dual Display Adapters do not require the installation of any drivers when used with macOS or Windows.
